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Washington Gas and Energy Service

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24 complaints

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Washington Gas Energy Services, Inc. (WGES) is a subsidiary of WGL Holdings. The company is also an affiliate of the natural gas utility, Washington Gas. WGES has been on the market since 1996. At the present time, the company serves approximately 200,000 customers throughout the region. WGES offers simple solutions for all the customers’ energy needs.

The corporate office of Washington Gas Energy Services is headquartered in Cleveland, OH. Among the service offerings provided by the company are residential, small commercial, and large commercial, including detached houses, townhouses, condominiums, apartments, as well as retailers, offices, restaurants, flex-space, and warehouses. Please try to contact Washington Gas And Energy Service Customer Service directly prior to posting any complaints on this site.

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Washington Gas And Energy Service Complaints & Reviews

Washington Gas And Energy Service Reviews

Lwilliams
Washington Gas And Energy Service - Washington Gas Employee threatened me, son and dog with a wrench

Our gas was off. We religiously saved money to pay it and the ever increasing deposit to get the service turned back on. Tech shows up at 10. we have a dog he barks at everyone...

#280393
Dec 09, 2011
151

Madi
Washington Gas And Energy Service - Washington dc gas.....paid the bill but shut off my gas with 3 small children in fall

Washing gas is a rip off and what is so unfair about it is they call my husband and told my husband to pay an amount to keep the gas from getting cut of. so my husband went down to...

#262284
Sep 16, 2011
288

Anonymous
Washington Gas And Energy Service - Washington Gas steal your money

I had a credit with Washington Gas and they seized the credit and are now extorting me for more money or they will to turn off my Gas. I am current with my balance, and in fact as...

#261594
Sep 13, 2011
205

Wanalda
Washington Gas And Energy Service - Marketing scheme to senior citizens for heat

Washington Gas Energy Services us deceptive billing practices to trick senior citizens into joining a program. They make them believe that the heat bills will go up so much that t...

#251111
Jul 25, 2011
359

Rugbypud
Washington Gas And Energy Service - Washington Gas can suck it

I want to start this off by saying I was amazingly patient. When I was told that the service to my new townhouse would not be able to be turned on until 4 days after the closing d...

#241734
Jun 06, 2011
286

Anonymous
Washington Gas And Energy Service - Utility Companies in Maryland

The Washington Gas Energy Service (WGES) in Maryland offered a contract to purchase therms to reduce my gas and electricity bills. What I was not told nor was in the contract was ...

#219435
Feb 02, 2011
1235

Strattonp
Washington Gas And Energy Service - 15 hours w/out heat - Thank you Wash Gas

Called at 7pm, again @9:45p, again @ 2a when the lady had no record of my prior calls, then 4a then 6a (I get the sense they are growing weary of my calls). It's now 9:00am. ...

#219253
Feb 01, 2011
344

JVIII1999
Washington Gas And Energy Service - HORRIBLE customer service!!

WORST people to deal with EVER. Not only can I not seem to ever get ahold of anybody that speaks english but even when I try speaking in spanish I can't understand what they ar...

#218548
Jan 27, 2011
643

Anonymous
Washington Gas And Energy Service - Disconnected service wrongfully

Washington Gas Company disconnected my service because a of previous tenant that occupied the unit before I moved in. My bill was paid in full but Washington Gas insist that they s...

#216524
Jan 15, 2011
319

Anonymous
Washington Gas And Energy Service - Takes 3 appointments to get gas turned on

I am now on my third attempt to have the gas turned on at my house. There has been a complete lack of communication from their service representatives concerning this job. ...

#216186
Jan 13, 2011
401

Anonymous
Washington Gas And Energy Service - Washington Gas Energy Services is harrassing with repeated phone calls

A company calling itself Washington Gas and Energy Services has been calling my home repeatedly (during dinner hours), offering a deal with PEPCO for "locked-in reduced rates". It...

#208380
Nov 22, 2010
753

Amir
Washington Gas And Energy Service - A very rude Washington Gas Customer Service Representative

I went to the Washington Gas office which is located at 101 Constitution Avenue Washington DC at 3.50 pm this evening (October 8th, 2010) to help opening a new service with the was...

#201853
Oct 08, 2010
474

Wadesun
Washington Gas And Energy Service - Washington Gas forces $60 service charge

We moved into a house and I called Washington Gas to transfer the bill under my name. The lady told me it would appear as $14.85 on my first bill for the transfer. Surprisingly, 3 ...

#197594
Sep 08, 2010
620

Anonymous
Washington Gas And Energy Service - WASHINGTON GAS ENERGY SERVICE RIP OFF

Washington gas energy services is a rip off. a division of wash. gas. charging 76 cents per therm, when it should be 38 cents as wash.gas says on their web site. stay with wash. ga...

#188650
Jul 07, 2010
680

Anonymous
Washington Gas And Energy Service - Cheated on blanket plan after offering it

They advertised a blanket plan for all the properties. Like a budget plan. I manage they said i was enrolled and then kept billing me incorrectly every time i call they have a d...

#175198
Mar 17, 2010
879

Sanaraw
Washington Gas And Energy Service - WGES

I was with wash gas and i switched to wges to find out my bill increased dramatically, i called to cancel and i was told i have to pay 450 dollars, they have false advertisement, n...

#168723
Jan 23, 2010
3262

Mbbhayma...
Washington Gas And Energy Service - Washington Gas Deposit scam.

$950 deposit here on an average monthly bill of $100 (no late payments). This equates to a free loan. Accumulated "deposits" from all the customers they are able to affect with eve...

#164275
Dec 12, 2009
1527

Schpamer
Washington Gas And Energy Service - Do Not Call Washington Gas BBB complaint!

First I am in the military with auto pay set up, all my bills are payed and my account is in good standing. I called them about a issue with our gas fireplace insert. We are rentin...

#162595
Nov 21, 2009
1351

Anonymous
Washington Gas And Energy Service - Washington GAS deposit

Washington Gas is holding an $1100 deposit on a commercial space that had no bills in any month over $180. How does this make sense??? They expained that previous tenan...

#137565
Sep 30, 2008
992

Escalady
Washington Gas And Energy Service - Wash Gas

Regardless if you have made defferred or payment arrangements. Washington Gas will charge you a service deposit. Please keep you own records. So you can get this corrected. If not ...

#136824
Sep 25, 2008
722

Sourball09
Washington Gas And Energy Service - Washington Gas - Winter Estimations Scam?!

My family started renting a home in Lexington Park, MD, in June 07. A CCF of gas used in listed below: June 07 - 10 - Read by company July 07 - 8 - Read by compan...

#125679
Jun 28, 2008
1898

Dwbush
Washington Gas And Energy Service - New service, completely frustrating!

Their customer service menu over the phone in one word: frustrating. If you want the urge to shoot yourself in the head, then by all means, call it. I called, went through the menu...

#124602
Jun 19, 2008
1280

Anonymous
Washington Gas And Energy Service - Washington Gas Expects New Customers to Fix Old Customers Bills

Washington Gas refuses to activate service to my newly purchased house, because the previous owner has an outstanding ballance. Further, their representatives refuse to supply thei...

#121562
May 20, 2008
1269

Jerry
Washington Gas And Energy Service - Washington Gas: Becareful with their "ESTIMATED" Billing

I just received a bill for about $744 for the previous month of service, to my surprise, as my bill is usually around $70 or so since I move into this new resent mid last year. I l...

#120186
May 07, 2008
1390
Reviews 1-24 of 24

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